Josh Dodge

Should You Invest in AI for Service Automation?

Should You Invest in AI for Service Automation?

Artificial intelligence (AI) technology has evolved to the point where companies can effectively use it for customer service. In fact, the second most common use of AI right now is in service automation. In our near future, it’s likely that around 85% of all customer service interactions without a human customer service representative (CSR).

Evaluating Performance for Cloud Data Warehousing, Part 5- Conclusion

Evaluating Performance for Cloud Data Warehousing, Part 5- Conclusion

Many decision makers who are responsible for the quality, security, and accessibility of business data today are faced with the following question: is now the time to invest in a cloud data warehouse? In this conclusion to a 5-part “how to” blog series, VP of Product Delivery Josh Dodge provides a quick recap to review key steps needed to make educated financial decisions when migrating to the cloud.

Evaluating Performance for Cloud Data Warehousing, Part 4- Evaluate Elasticity

Evaluating Performance for Cloud Data Warehousing, Part 4- Evaluate Elasticity

Elasticity can dramatically lower total cost of ownership (TCO) by allowing you to pay for only what you use when you need it, and radically boost performance on demand by scaling the environment to meet the demand of your queries at run-time. Therefore, it is very important to evaluate this aspect of any cloud data warehouse provider.

Evaluating Performance for Cloud Data Warehousing, Part 3 - Compiled Results

Evaluating Performance for Cloud Data Warehousing, Part 3 - Compiled Results

Many decision makers who are responsible for the quality, security, and accessibility of business data today are faced with the following question: is now the time to invest in a cloud data warehouse? In this 5-part “how to” blog series, VP of Product Delivery Josh Dodge will explore that question by drilling down into performance test design, execution, and evaluation of a cloud data warehouse and why its a viable solution for organizations looking for a more cost-effective option for storing data sources.

Evaluating Performance for Cloud Data Warehousing, Part 2 - Execution

Evaluating Performance for Cloud Data Warehousing, Part 2 - Execution

Many decision makers who are responsible for the quality, security, and accessibility of business data today are faced with the following question: is now the time to invest in a cloud data warehouse? In this 5-part “how to” blog series, VP of Product Delivery Josh Dodge will explore that question by drilling down into performance test design, execution, and evaluation of a cloud data warehouse and why its a viable solution for organizations looking for a more cost-effective option for storing data sources.